Performing device operations can assist in diagnosing any problems your device might be experiencing. After performing a device operation, results are displayed in the operations log along with the current date and time:
The available device operations will vary depending on the products belonging to your device:
|
Operation |
Description |
Product support |
|---|---|---|
|
Clear Registration |
This operation cancels your device’s current registration, forcing your device to re-register. |
Global SIM, Dual-Mode A-LH, Fusion Global, Fusion NA |
|
Find devices nearby |
This operation will obtain the last known location of your device as well as the number of devices in the same cell sector within the last 24 hours. |
Global SIM, Dual-Mode A-LH, Fusion Global, Fusion NA |
|
Send SMS |
This operation sends an SMS to your device and determines whether it was successfully delivered or not. |
Global SIM, Dual-Mode A-LH, Fusion Global, Fusion NA |
|
Ping device |
This operation sends a ping message to your device with a timeout of 20 seconds. The operation log will report whether the device is in an active Packet data session or not. |
Global SIM, Dual-Mode A-LH, Fusion Global, Fusion NA |
|
Get local dialable number |
This operation will provide a local dialable number to your device, along with Nature of Address (NOA) and Numbering Plan indicator values. |
Dual-Mode A-LH, Fusion Global |
|
Locate device |
This operation will provide the specific latitude and longitude coordinates of your device's current location. If the location is available, the information will be displayed in a map within a 500 meter radius. |
n/a |
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