Device Operations

Performing device operations can assist in diagnosing any problems your device might be experiencing. After performing a device operation, results are displayed in the operations log along with the current date and time:

Device Operations

The available device operations will vary depending on the products belonging to your device:

Operation

Description

Product support

Clear Registration

This operation cancels your device’s current registration, forcing your device to re-register.

CDMA, Coverage SIM, Global SIM, Dual-Mode A-LH, Fusion Global, Fusion North America, Fusion NA

Find devices nearby

This operation will obtain the last known location of your device as well as the number of devices in the same cell sector within the last 24 hours.

CDMA, Coverage SIM, Global SIM, Dual-Mode A-LH, Fusion Global, Fusion North America, Fusion NA

Send SMS

This operation sends an SMS to your device and determines whether it was successfully delivered or not.

CDMA, Coverage SIM, Global SIM, Dual-Mode A-LH, Fusion Global, Fusion NA

Ping device

This operation sends a ping message to your device with a timeout of 20 seconds. The operation log will report whether the device is in an active Packet data session or not.

CDMA, Coverage SIM, Global SIM, Dual-Mode A-LH, Fusion Global, Fusion North America, Fusion NA

Get local dialable number

This operation will provide a local dialable number to your device, along with Nature of Address (NOA) and Numbering Plan indicator values.

Dual-Mode A-LH, Fusion Global

Locate device

This operation will provide the specific latitude and longitude coordinates of your device's current location. If the location is available, the information will be displayed in a map within a 500 meter radius.

Coverage SIM

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