Notes and Limitations about Usage Data

Video Overview

While viewing usage data, keep the following points in mind:

  • It may take several hours after usage occurs before it is reflected in your usage reports. For Dual-Mode A-LH, it may take up to 9 hours. For all other products, it may take up to 4 hours.
  • The usage depicted in the reports is based on current records, but may vary from the final usage calculated on your reports or monthly bills.
  • The historical information accessibility is limited to the past 24 months for a monthly view, the past 6 months for a daily view, and 7 days for hourly graphs.
  • When choosing a specific start date ("From:" date) or end date ("To:" date) for a given chart, note that the chart will render data inclusive of the start date and exclusive of the end date.
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