If a user has forgotten their password, they can reset it using the forgot password option on the login page of the portal.
Follow these steps to reset the forgotten password:
- Click the Forgot Password link on the login page of the portal.
- Enter your registered email Id.
- Click Submit. The portal validates your email id and sends a
password reset link to the same email id.
Note: the password reset link will expire 5 Minutes. In the event you receive an email requesting you to reset your password that was not initiated by you, you can ignore that email to avoid any impact on your login credentials and you can continue using your existing password.
- Click the password rest link from your email and enter your desired
You can now login to the portal with your new password.