Device States

The services accessible to a device depend on its current state. This section describes the various device states.

State	Description
Provisioned	Devices in the provisioned state are reachable through the Aeris network services and can transmit data, however Aeris does not charge a monthly access fee. Any transmitted data is charged at an overage rate as set in your customer contract. The device remains in this state until you move it to Billed state, or until the device transmits more data than the threshold defined in your customer contract. Provisioned devices are considered 'Active' and can be edited through the Devices tab.
Billed	Devices in the billed state are reachable through the Aeris network services. A monthly access fee to the Aeris network is charged. Usage is billed or deducted from the included amount of data. Billed devices are considered 'Active' and can be edited through the Devices tab.
Suspended	Devices in the suspended state are reachable through the Aeris network services. Most devices can still transmit data, however Aeris does not charge a monthly access fee. Any transmitted data is charged at an overage rate as set in your customer contract. In most cases, if a suspended device transmits more data than the defined threshold or has been suspended for the maximum time allowed (as set in your customer contract), the device is automatically moved to the Billed state. Most suspended devices are still considered 'Active' and can be edited through the Devices tab. Note: Fusion NA and Dual-Mode A-LH devices in the Suspended state are not able to pass any traffic. Fusion NA devices cannot be modified in a Suspended state. Fusion NA devices will not automatically transition to a Billed state. Prepaid devices cannot be placed into a Suspended state.
Canceled	Devices in the canceled state cannot transmit data and cannot be reached through the Aeris network services. You cannot edit devices that are in a canceled state. For Fusion NA devices, if you intend to use them again, you can use AerPort to provision or reprovision canceled devices within 45 days. Between 45 and 60 days, the device can still be recovered and provisioned, but only by calling Aeris Support. After 60 days, canceled Fusion NA SIMs are disabled and can no longer be provisioned. These SIMs remain in inventory but will return an error if you attempt to provision them.