- An alert becomes effective immediately after the alert is created.
- Once an alert is triggered, an email notification is sent to all users defined in the alert recipient list within 60 minutes.
- Alerts that have been saved to the portal can be viewed by selecting the Quicklinks menu, Setup MyAlerts.
- Alerts that have occurred in the last 24 hours can be viewed on the Dashboard under MyAlerts.
When a device triggers the alert, it is displayed on the Dashboard along with its total usage. Click the > next to the alert name to display the details.
Hovering over the icons displays the options:
- Go to Devices
- Create Report
- Download Alerts in Last 24 Hours
For more information, see the MyAlerts Video.