Access Alert Information

  • An alert becomes effective immediately after the alert is created.
  • Once an alert is triggered, an email notification is sent to all users defined in the alert recipient list within 60 minutes.
  • Alerts that have been saved to the portal can be viewed by selecting the Quicklinks menu, Setup MyAlerts.
  • Alerts that have occurred in the last 24 hours can be viewed on the Dashboard under MyAlerts.

When a device triggers the alert, it is displayed on the Dashboard along with its total usage. Click the > next to the alert name to display the details.

Hovering over the icons displays the options:

  • Go to Devices
  • Create Report
  • Download Alerts in Last 24 Hours

For more information, see the MyAlerts Video.

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