Roles and Responsibility Matrix

Managing customer account activity has restricted access to various users based on their assigned roles. See description of such roles as follows:

  • Admin - Access to everything
  • Technical - Generally has view, create, and modify access to all entities but not approve access
  • Accountant - Restricted access

The abbreviations used to show types of access to various features is as follows:

  • C: Create
  • R: Read
  • U: Update
  • D: Delete
  • A: Approve

The following matrix specifies the access level for each of the roles:

Role/Functionality

Admin

Technical

Accountant

C

U

R

D

A

C

U

R

D

A

C

U

R

D

A

Alert Management

(tick)

(tick)

(tick)

(tick)

 

(tick)

(tick)

(tick)

   

(tick)

(tick)

(tick)

   

Report Management

(tick)

(tick)

(tick)

(tick)

 

(tick)

(tick)

(tick)

(tick)

 

(tick)

(tick)

(tick)

(tick)

 

Access Right Role Management

(tick)

(tick)

(tick)

(tick)

                     

Access Right User Management

(tick)

(tick)

(tick)

(tick)

                     

API Key Management

(tick)

(tick)

(tick)

(tick)

                     

Device Management

 

(tick)

(tick)

     

(tick)

(tick)

     

(tick)

(tick)

   

Notification

(tick)

(tick)

(tick)

(tick)

 

(tick)

(tick)

(tick)

(tick)

           

SIM Management

(tick)

(tick)

(tick)

(tick)

 

(tick)

(tick)

(tick)

(tick)

 

(tick)

(tick)

(tick)

(tick)

 

Dashboard

   

(tick)

       

(tick)

       

(tick)

   

Device Diagnostics

(tick)

 

(tick)

   

(tick)

 

(tick)

             

Reset Password

 

(tick)

       

(tick)

       

(tick)

     
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