Global eSIM

Global eSIM is a feature that you can add to your connectivity subscription. This feature uses Embedded SIM (eSIM) technology to enable you to purchase and use one type of SIM in your devices, no matter where they are deployed. This eSIM is manufactured with a single SKU, and you can embed it into any device and use it in any country.

Aeris eSIM Functionality

The Aeris eSIM/eUICC has the ability to store and manage multiple network-service profiles. Management of these profiles is done locally on the SIM card via the Aeris eSIM applet. The eSIM also has the ability to perform Remote SIM Provisioning (RSP) functions such as the ability to add, change, or delete network-service profiles.

Profiles

The eSIMs are preloaded with two network-service profiles.

• Fusion Global (bootstrap)
• Dual-Mode A-LH

When booted for the first time, the eSIM will first connect using the bootstrap Fusion Global profile. Then it uses built-in intelligence to detect its location and automatically switch, if necessary, to the profile best suited for its location.

For example:

• If the eSIM is in a device in Indonesia, the eSIM boots up using Fusion Global, detects the location, and determines that Fusion Global is the correct profile and no switching is needed.
• If the eSIM is in a device in the United States, the eSIM boots up using Fusion Global, detects the location, and automatically switches to the Dual-Mode A-LH profile.

Rate Plans

Your eSIM will be set up with a single umbrella rate plan. Each profile within the umbrella rate plan will have its own individual rate plan. You will be able to see the individual rate plans in AerPort. The billing system will automatically charge the rate of the active profile.

View eSIMs in AerPort

Using AerPort, you work with eSIM devices in the same way that you would any other type of device. You can provision the device, control traffic blocking, view billing, suspend the device, view alerts, view reports, and audit device activity.

On the Dashboard, you can choose to view eSIM or non-eSIM devices using the list box.

eSIMs appear in AerPort under the product name Global eSIM.

Identify eSIM devices using an EID

An eSIM device is identified with a single EID. You need this EID to provision the device.

The eSIM is identified by the EID. The eSIM contains two profiles, each of which has an ICCID.

You have the option to manage the eSIM device at the eSIM level using the EID, while maintaining the ability to manage the active profile using familiar underlying subscription identifiers like ICCID, IMSI, and others.

You will see two entries next to the EID in the AerPort user interface under ICCID, MSISDN, IMSI, Rate Plan, and so on.

Once your eSIM device is provisioned and activated, on the Dashboard, you can search for your eSIM device using the EID. You can enter the full 32-digit ID or the last 5 digits of the EID. You can also search by the ICCID, IMSI, or other identifiers of the individual profiles.

On the Devices page, you can use Advanced Search to search for the EID or other criteria. You can enter the full 32-digit ID or the last 5 digits of the EID. To search for multiple devices, use a comma-separated list. You can also search by the ICCID, IMSI, or other identifiers of the individual profiles.

Active Profile

You can see which profile is active using the Device Details or Device Diagnostics page. The EID is displayed, followed by your device name and details, and two tabs: Dual-Mode A-LH and Fusion Global. The active profile is indicated with ACTIVE.

Device Details

Device Diagnostics

Traffic Policy

Here are the traffic policies available for eSIM devices:

• Block all
• Unblock all
• Block data
• Block SMS
• Block voice
• If a "Block all" traffic policy is applied to an eSIM with Dual-mode A-LH as the active profile, it is still possible for MT-SMS to be delivered to the device.

Static or Dynamic

eSIM devices support both dynamic and static IP addressing.

SIM Inventory

On the Devices page, select the SIM Inventory tab. Global eSIM is an option on the drop-down list. When Global eSIM is selected, the UI displays the new EID column, and one entry for each profile in the ICCID and IMSI columns.

From this page, you can provision devices or export the list as a CSV file.