Last Network Activity Report

The Last Network Activity report screen helps you to identify devices in your account that have been inactive for an extended period. Billed or provisioned inactive devices can be hard to recognize outside the Last Network Activity report, which makes them a potential drain on resources. You can use this report to locate, then suspend or cancel inactive devices.

The following sections provide background information and describe how to use it.

To locate this report, please refer to Business Performance Analytic Reports.

Navigating the Last Network Activity Dashboard

The Last Network Activity dashboard presents a range of information regarding the most recent cellular network activity from each of your devices, such as:

  • Network registration
  • Data transmission
  • SMS messages
  • Voice minutes

You can adjust the range of information displayed on your Last Network Activity dashboard by adjusting the following filters located above the report table:

Note: The report screen updates in real-time based on the items you select/deselect from each menu.

Activity Type

The Activity Type filter enables you to sort the table information by the following types of activities:

  • All Activities: Last activity for all activity types.
  • Data: Last Data activity.
  • SMS: Last SMS activity.
  • Voice: Last Voice activity.
  • Registration: Last Registration activity.

Date Range

The Date Range menu lets you limit the displayed devices to those that were last active within the selected time frame. The following are the available options in the Date Range menu:

  • No activity
  • Month to date
  • Last month
  • 30-60 days
  • 60-90 days
  • 90-180 days
  • > 180 days
  • All

Note: Choosing No Activity displays provisioned devices that were never used.

SIM Status

The SIM Status menu lets you filter displayed devices based on their place on the payment status. The following are the available options in the SIM Status menu:

  • All Sims: All devices in the account.
  • Suspended: Device is active but not subject to monthly access fees.

    Note: Data, SMS, and voice services are put on hold for suspended Dual-Mode A-LH and Fusion NA devices.

  • Billed: Device is active and subject to all fees.
  • Provisioned: Device is active but not yet subject to access fees.

Product

The Product menu enables you to filter the displayed devices based on product type. This helps you see which types of devices are used the least. The following are the available options in the Product menu:

  • All Products
  • Dual-Mode A-LH
  • Fusion Global
  • Fusion NA
  • Global SIM
  • Global eSIM

Understanding the Report

The Last Network Activity dashboard displays the following information by default:

Column Definitions

The Last Network Activity table automatically displays the following column headers:

  • ICCID: The ICCID of this device.
  • Product: The type of product.
  • Status: The device’s billing status.
  • Activation Date: The date the device was first activated.
  • Last Activity Date: The date the device was last activated.

In the following screenshot, you can see a typical Last Network Activity dashboard with a filtered timeframe. The image includes a red box with the following items:

  • Billing status: The billing status of each device (Billed,Provisioned, or Suspended).
  • Activation Date: The date when the device was first activated.
  • Last Activity Date: The date each device was last used.

Column Selections

You can change the columns that appear in the report table by following these steps:

  1. Click the settings symbol on the far right of the table.
  2. Select/deselect options from the drop-down menu to add or remove columns from the report table.

Pagination

The default device list displays ten devices on each page. You can change the number of displayed devices by following these steps:

  1. Click Show at the bottom of the screen.
  2. Select your desired number of results per page to adjust the pagination.

Downloading the Report

Click the Download menu to download the report screen information. You can download the report as a .csv or .xlsx file.

Note: You must remain in the AerPort app in your browser until the file successfully downloads.

Open the file in a spreadsheet app. When you open .xlsx files in Microsoft Excel, long numbers like device IDs may default to a general format similar to scientific notation. Follow the steps below to view the full ID numbers:

  1. Select the range of cells you want to view.
  2. Right-click the selected range.
  3. Click Format > Number format.

You can also open a .csv file by importing it through the Microsoft Excel Data menu. Follow these steps to import your report file to Microsoft Excel:

  1. Open Microsoft Excel and create a blank workbook.
  2. Select Data > From Text or From Text/CSV.
  3. Locate the .csv file in your Downloads or other designated folder.
  4. Right-click the file and select Import.
  5. Follow the subsequent prompts to specify a comma-delimited file.
  6. If you see an option for Data Type Detection, select Do not detect data types.
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